by Carol Sanford | Jun 14, 2011 | Business Development
There is a loud and escalating cry for businesses to create jobs in order to put people to work—and an equally strong debate about why businesses aren’t doing it and what their responsibility is in periods of high unemployment. This week’s post looks at what...
by Editor | May 22, 2011 | Business Development
TouchPoints: Creating Powerful Leadership Connections in the Smallest Moments by Doug Conant and Mette Norgaard We all love a transformation story, one in which someone’s life changes and, as a result, they change who they are. Stories like these filled the Oprah show...
by Carol Sanford | May 9, 2011 | Business Development
Early in my academic career, a seasoned manager of a Fortune 500 company told me that his superior had reprimanded him, repeatedly, for only infrequently submitting the names of his people for special corporate recognition programs. His boss felt that this group, or...
by Carol Sanford | Apr 10, 2011 | Business Development
Think of your favorite products. They make your life deeply satisfying, meaningful, and workable. They help you be your best self and do your best work. You identify with them and tell others about them. You’re proud to be represented by them. Customer’s Lives Are...
by Carol Sanford | Mar 29, 2011 | Business Development
Laura Petrecca at USA Today reports that MetLife’s 9th Annual Study of Employee Benefits Trends finds employee morale is plunging. In the past 2 plus years of careful budget scrutiny, employers have forgotten to watch “what drives employee satisfaction and loyalty,”...