by Carol Sanford | Apr 10, 2011 | Business Development
Think of your favorite products. They make your life deeply satisfying, meaningful, and workable. They help you be your best self and do your best work. You identify with them and tell others about them. You’re proud to be represented by them. Customer’s Lives Are...
by Carol Sanford | Mar 29, 2011 | Business Development
Laura Petrecca at USA Today reports that MetLife’s 9th Annual Study of Employee Benefits Trends finds employee morale is plunging. In the past 2 plus years of careful budget scrutiny, employers have forgotten to watch “what drives employee satisfaction and loyalty,”...
by Carol Sanford | Mar 28, 2011 | Business Development
Leadership is a much spoken about and highly misunderstood subject. It is most often seen as a role of inspiration and motivation. But leadership that ensures a business’s success and its responsibility is neither of these—it is something very different. Responsible...
by Carol Sanford | Mar 24, 2011 | Business Development
Mar 24, 2011 – This article was first posted at Matthew E. May’s American Express Open Forum Blog. I earlier reviewed Matt’s book, The Shibumi Strategy, with a Q & A here. There is growing appreciation for the idea that social responsibility is...
by Carol Sanford | Mar 10, 2011 | Business Development
Businesses Need to Raise the Bar to Attract Talent. That is the title of a very nice piece in the Financial Times by Michelle Quest, head of People at KPMG. Quest makes several good points but one in particular jumped out at me. When hiring, “you need to pay attention...