by Carol Sanford | Apr 1, 2019 | Second Opinion
What does Einstein mean by “using a different mind to create a solution than the mind that created the problem”? This episode gives you a way to assess that— every time. We look at the alternatives to Feedback and why they fall short in this regard. Why is the fix...
by Carol Sanford | Sep 9, 2009 | Business Development
Best Practices: Under what conditions is “Best” the Worst? Sept. 10, 10-11 a.m. PDT • What is a BP anyway? It has become a label for anything we think we did well. What is “the criteria” for a claim of a “best practice”? • Why are “best practices” often the wrong...